Last updated: 2026-05-14. This page is a launch-readiness draft for SokoYetu and should be reviewed before public launch.
Contact details
Support topics
- Order tracking and delivery status
- M-PESA payment confirmation
- Returns and refunds
- Seller onboarding and product listing
- Live-selling support
- Wholesale product import support
Recommended support message
When contacting support, include your name, phone number, order number, product name and a clear description of the issue.